Fed Ex
packages are shipped daily with the exception of weekends
and holidays. These services are available in all 50 states. Fed Ex notifies our customers by email at the end of
each day with information on tracking and the scheduled delivery
date. Please verify the email address listed on your order for
accuracy.
Note: Fed Ex can not ship to a post office box.
Shipping
cost - is your system accurate? Our system is tied
to the Fed Ex shipping tables and is very accurate. However, the
system does have limitations. In some situations the system
may be incorrect. These situations involve oversized items and orders which include long antennas. Freight
is adjusted for these situations to reflect correct shipping
cost's.
Example - An order that includes items such
as an antenna bracket, coax and antenna grouped as one order. The
system may calculate 2 boxes required. This is not correct in
most cases and shipping cost will be adjusted down to a 1 box shipment
if only 1 box is required.
Fed Ex
Ground Service is the most cost effective
method of shipment.
Fed Ex
2 Day Air is fast and reasonable for the
service received and is available for all 50 states. The
package is delivered typically by end of the second business
day. In determining the delivery day do not count the day
of shipment as well as weekends and holidays.
Fed Ex
Overnight is an extremely fast method of delivery.
The service is available from the 48 contiguous states
and limited addresses in Alaska and Hawaii. The package is
delivered typically by the end of the next business day. In
determining the delivery day do not count the day of shipment
as well as weekends and holidays.
Saturday delivery is available as an add in
service to most destinations. Fed Ex charges an additional
fee for this service. If you require the package delivered
on a Saturday just specify this in the note section upon check
out. We will add the Saturday service fee to the order and
ship the package as a Saturday delivery. This service is not
available for ground, and second day air shipments.
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Signature
required - We ship packages with no signature required
as a default providing the order is less than $250.00. Orders that are more than $250.00 must ship sig required.
For orders shipping signature required - we
add the carriers sig required fee to the order. The dollar amount of the
order is adjusted to reflect this additional charge.
If you
prefer an order under $250.00 be shipped signature required, simply specify this in
the note section upon check out. The dollar amount of the order will be adjusted
by us after receiving the order to reflect this additional
charge.
Minimum
orders - We have no set minimum order required in order to ship. Regardless
of how small an order may be, we are happy that you selected
us and appreciate your business. We do however have a $5.00 administration fee for orders that are less than $20.00 excluding freight.
Address
Corrections (customer
redirects) An error as simple as a zip code or street address
will result in an address correction. When this
occurs the carrier charges a fee for an address correction. Please make certain to review the ship
to address for accuracy. Address correction/customer redirects
expenses will be passed along to the customer that placed the
order upon notification by carrier of the additional charge.
Late
deliveries - We must be informed via email within
2 business days in the event an item arrives late (after the
scheduled delivery date per the carrier. When a
package arrives later than it's guaranteed delivery date we
can file for a shipping adjustment. We credit the credit card
or Pay Pal account used once the adjustment claim has been
settled.
Damaged
deliveries - Damaged packages are the carriers responsibility but we will file a claim for you. We must be informed within 2 business
days via email in the event an item arrives damaged. We treat
claims as a priority and will file a claim within two business
days from the day we were informed. The box, packing materials,
and the damaged item should be kept in the event the carrier request's
and inspection. An item that is priced $30 or less including
freight will be replaced in a timely fashion without waiting
for the claim process to be completed by the carrier. Items priced
for more than $30 including freight will be replaced once the carrier
has settled the claim. This offer is for US shipments only |