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We have included a definition reference page simply to help the individual that does not know the definition of certain words. We have found this to be the case with several words a surprising percentage of the time. Our goal is to eliminate misunderstandings not to belittle or humiliate our customers.

Normally - [ sentence adverb ] under normal or usual conditions; as a rule : normally, it takes three or four years to complete the training.
Usually, ordinarily, as a rule, generally, in general, mostly, for the most part, by and large, mainly, most of the time, on the whole; typically, customarily, traditionally.

By definition we are are using the word to explain that we ship within a certain specified timeframe most of the time. We are not claiming or guaranteeing that we will ship within that specified time frame 100% of the time.

Business Day - [ noun]   another term for workday. Our workday as stated is Monday thru Friday providing no holiday lands on the workday. We observe the following holidays below.

We are closed Thanksgiving day, The 4th of July, Labor Day, Memorial Day, Easter Sunday, Christmas - the preceding and following day, and New Years Day.

 
     
 
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