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Warranty Service Request

Tell us about your equipment and what’s going wrong. These details help us understand your service needs.

We offer a three month warranty on all services.

Use this form if your equipment was repaired within the last 90 days at our facility.

If it has been over 90 days since we serviced your radio, please use the standard service request form.

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No request will be sent until the website owner adds a secure submission endpoint.

Complete every field marked *. Apartment, suite, or unit is optional.

Customer & contact

Full name

Email address

Telephone number

Return shipping address

Enter the address where you would like your equipment returned. Do not ship your equipment yet. After reviewing your service request, Clays Radio Shop will contact you with shipping instructions.

Street address

Apartment, suite, or unit (optional)

City

State / province / region

ZIP / postal code

Country

Equipment to be shipped

How many pieces of equipment will you ship?

Choose 1–5 pieces. Complete the brand, model, and service details for every piece. If you reduce the count, only the visible pieces will be submitted.

Select a piece count to begin.

Review & acknowledge

Clays Radio Shop Warranty Service Policy
Version warranty-2026-10-11.1

Inspection & estimates. By submitting this request, you authorize the inspection and repair of your equipment. If CRS determines the repair to be out of warranty, we will contact you and provide an estimate. If the estimate is declined, a $40 inspection fee is the only charge from CRS.

Payment & shipping. Payment is due in full upon repair completion. If you declined an estimate, the $40 inspection fee and return shipping must be paid in full before shipment. You are responsible for paying return shipping charges.

Repair warranty. Clays Radio Shop repairs carry a 90-day limited warranty to the work performed. Unrelated failures and RF final transistors used in amplifier repairs are excluded.

Unpaid or unclaimed equipment. For unpaid invoices, Clays Radio Shop will attempt phone contact, followed by written email notice if the invoice remains unpaid. Any sale or disposal of unpaid or unclaimed equipment to recover outstanding charges is subject to applicable Texas law and required notices and procedures.

I have read and agree to Clays Radio Shop’s Service Policy, including inspection fees, payment terms, shipping charges, and warranty limitations.

A service request does not confirm repair acceptance, pricing, or shipping arrangements. Do not send equipment until Clays Radio Shop provides instructions.

Your contact and shipping details are included with your service request. Do not enter credit card information.